News and reports
Latest news and views
Healthwatch England: One in seven patients stuck in a GP referrals ‘black hole’
Healthwatch England’s research shares that one in seven patients who have been referred by their GP are stuck waiting for specialist care due to GP referrals being delayed, lost, or rejected.
News
Support for patients with chronic pain must be improved, says Healthwatch England
Living with chronic pain can limit your ability to live and work, yet it is a reality for millions of people in England. Healthwatch England highlights the problems people are facing and what services can do to better support people living with chronic…
Blog
What choices do you have at your GP practice?
Healthwatch England published new research showing that there are significant gaps between the choices patients want when booking a GP appointment and the ones they are offered. But what choices should you get at your GP practice?
Blog
Open letter on the future of Healthwatch
131 local Healthwatch services- including Healthwatch Kensington and Chelsea- have signed an open letter to the Secretary of State for Health and Social Care, regarding the future of Healthwatch
News
North Central and North West London Integrated Care Boards will formally merge
The Boards of North West and North Central London Integrated Care Boards (ICBs) have this week individually approved moving to a full integrated merger. Find out more.
News
Earl’s Court Community Champions’ Menopause health event
Healthwatch Kensington and Chelsea participated in a fantastic informative and engaging health event on menopause, organised by Earl Court Community Champions on Wednesday 25 June.
News
Resident doctors strike: December 2025
Resident doctors are due to take strike action from 7am on Wednesday 17 December to 7am on Monday 22 December.
News
Funding for Grenfell Health and Wellbeing Service extended to 2027
The Grenfell Health and Wellbeing Service (GHWS) has had funding confirmed initially up until 2027. The service will remain a source of care and…
News
What are people’s experiences of patient transport services?
Healthwatch England recently explored people’s experiences of patient transport services. Find out more about what’s working well and areas that can…
Blog
Latest reports and publication
Enter & View report: Ellesmere Care Home
We recently visited Ellesmere Care Home to assess the effectiveness of safeguarding measures in protecting residents and identify any challenges residents may face regarding their care and sense of safety. Find out more.
Find out more
Patient Experience Programme report Q1 25-26
We have published our Q1 data analysis report for our Patient Experience Programme. Find out more below.
Find out more
Sign up to our newsletter!
Stay up to date with what people are telling us about health and social care, our advice and information, and latest reports.