1. Advice and Information - 25 November 2015

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.
  2. Advice and Information - 29 November 2016

    How can I get the most out of my next visit to the dentist? Take a look at our tips to help you prepare for your appointment and make sure you understand your treatment and how much it will cost.
  3. Report - 10 April 2017

    The Annual report 2016/17 provides information about the areas we have worked on, the changes we have be involved with and the valuable feedback our residents have provided.
  4. Report - 12 May 2017

    NHS England have told local NHS organisations across the country to develop plans to support the future health and care needs of their local population. These plans are called
    Sustainability and Transformation Plans.
  5. Report - 12 June 2017

    We have carried out a review into social isolation and loneliness of older people across the RBKC. loneliness has been recognised as one of the nine focus areas in the new healthcare plans
    (Sustainability and Transformation Plans) being introduced locally.
  6. Report - 12 June 2017

    Our Dignity Champions key priorities are to understand the views and experiences of local residents, and to speak up about dignity to improve the way services are organised and delivered. This report details what we found at Alan Monkhill in 2017.
  7. Report - 12 June 2017

    Our Dignity Champions key priorities are to understand the views and experiences of local residents, and to speak up about dignity to improve the way services are organised and delivered. This report details what we found at Princess Louise in 2017.
  8. Advice and Information - 31 July 2017

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  9. Report - 14 August 2017

    This report outlines what has been done to date to ensure that the concerns and questions we heard from local people affected by the Grenfell Tower fire were addressed and responded to by the Royal Borough of Kensington and Chelsea council (RBKC) and West London Clinical Commissioning Group (WL CCG).
  10. Advice and Information - 29 August 2017

    Five things you should expect from home care, domiciliary care or help in the home.
  11. Report - 12 February 2018

    This report presents the findings of the Dignity Champions’ Enter and View visit of St Charles Urgent Care Centre situated in St Charles Hospital
  12. Report - 19 February 2018

    The Enter and View Visit to Rainsford Mowlem Ward was carried out due to general concerns in the Borough about older peoples’ health and social care
  13. Page - 15 March 2018

  14. Page - 15 March 2018

    These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately.
  15. Page - 15 March 2018

    We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs.
  16. Page - 15 March 2018

    This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services.
  17. Page - 15 March 2018

  18. Page - 15 March 2018

    Find out about our role, our plans and our people.
  19. Report - 16 April 2018

    The Enter and View visit to the Curve was conducted as part of Healthwatch CWL ongoing work listening to local people affected by the Grenfell Tower fire and ensuring that NHS and local Authority councils include their views as they commission health and care services.
  20. Page - 11 May 2018

    Find out how we can help you access the support you need to live well.
  21. Event - 16 May 2018

  22. Report - 21 May 2018

    Following concerns raised by local families and the interest in mental health provision by many of our members, we decided to visit the unit again, to assess how the service was currently running
  23. Page - 30 May 2018

    Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you.
  24. Report - 4 June 2018

    This report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.
  25. Page - 12 June 2018

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  27. Page - 13 June 2018

    Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community.
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  44. Event - 15 June 2018

  45. Page - 15 June 2018

    Take a look at our practical resources to help you make a complaint about NHS health and social care services.
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  47. Event - 15 June 2018