1. Young people’s experiences of mental health before and during the COVID-19 outbreak

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    The latest results from Young Healthwatch’s ongoing survey with young people in London is here: YHW Mental Health Survey Final.
    When we first began reaching out to young people in 2019 (between the ages of 14 and 25) who were living, working or studying in Westminster, we wanted them to tell us about the health and social care issues that mattered the most to them.

  2. Q&A Discussion: your experiences and recommendations for mental health services

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    We want to speak to local users of NHS mental health services in Central North West London about how local care can address their protected characteristics.

  3. The latest update documents from our COVID-19 engagement

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    We have been asking you to tell us how COVID-19 has affected you and your loved ones.
    We all know by now that there is much more to the impact of this pandemic than catching COVID-19 (Coronavirus).

  4. ‘Bridging the Gap’: mental health survey of young people

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    We are looking for young people between the ages of 16-25 to respond to their consultation on local mental health services.

  5. Have you used mental health services recently? We want to hear from you…

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    On Saturday 10 July, the Voice Exchange project will be hosting their next virtual drop-in session. This is an open discussion where you can share your thoughts and suggestions about local mental health services in Westminster and Kensington & Chelsea.

  6. New research project: Quality of services at acute mental health wards at St Charles Hospital

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    We recently visited four acute mental health wards at St Charles Hospital’s Mental Health Unit to observe the quality of services provided.

  7. Reports on quality of care at St Charles Mental Health Unit published

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    The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.

  8. CNWL Acute Mental Health Consultation Events

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    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Kensington & Chelsea, asking local people’s views about proposed changes to local acute mental health services.

  9. Recent change to online support for adults experiencing mental health difficulties

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    Closure of Qwell mental health service on the 31st March, 2024

  10. Maternal Mental Health Awareness Week 2024

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    This year, Maternal Mental Health Awareness Week is taking place between Monday 29 April to Sunday 5 May 2024, with World Maternal Mental Health Day 2024 on Wednesday 1 May

  11. Mental Health Awareness Week 2024

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    Today marks the launch of Mental Health Awareness Week which is taking place from 13 to 19 May, with the theme of “Movement: Moving more for our mental health”

  12. Call NHS 111 before turning up to your local A&E

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    The pre-booking process, using the NHS’s triage line, will allow A&E departments to be managed more efficiently and reduce waiting times. The NHS is to pilot a “call first” model of Accident & Emergency which could be rolled out across the country, health chiefs have said, as reported in The Telegraph.

  13. How do you feel about visiting GP surgeries, as lockdown eases?

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    The Patients Association is currently carrying out a survey to find out how patients feel about visiting GP surgeries as lockdown eases.

  14. Have your say about contacting your GP practice online

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    Healthwatch Hillingdon have launched a survey to find out how local people in North West London have found contacting their GP practice online.

  15. The connection between young people and local GP practices: Young Healthwatch volunteers investigate…

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    Findings from our young people’s survey highlight a distinct lack of connection between young people and their GP practices (Primary Care) in a time when they need it more than ever.

  16. Changes to NHS NWL complaints policy

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    From 1 July, the NHS complaints procedure is changing - here’s what residents of Kensington and Chelsea need to know

  17. Improving access to GP services across North West London

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    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London

  18. GP Access in North West London: Health Inequalities Lecture

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    We recently hosted a discussion, in partnership with the Advocacy Project, to understand how patients would like to access their GP and allow them to share their experiences.