1. Audit of GP Websites: West London CCG

    Report -

    We received patients feedback that some GP practice websites are difficult to navigate or it is hard to find the right information. Many of them are clutered with pop ups and the CQC ratings are not clearly displayed or are not up to date.

  2. Have your say about contacting your GP practice online

    News -

    Healthwatch Hillingdon have launched a survey to find out how local people in North West London have found contacting their GP practice online.

  3. How to access NHS services during the Festive Period

    Advice and Information -

    Some of your usual NHS services will be closed or running reduced hours during the festive season

  4. Six-week postnatal check for new mums - FAQs

    Advice and Information -

    Everything you need to know about the six-week postnatal check for new mothers and birthing parents

  5. Changes to NHS NWL complaints policy

    News -

    From 1 July, the NHS complaints procedure is changing - here’s what residents of Kensington and Chelsea need to know

  6. Our Enter & View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  7. Our policies on information governance

    Report -

    Find out more about how we collect, process and store data.

  8. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  9. We are looking for Advisory Board Members!

    News -

    Volunteering opportunities as Advisory Board members are now open at Healthwatch Kensington & Chelsea!

  10. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  11. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  12. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  13. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process