1. Volunteer with us - Young Healthwatch

    Advice and Information -

    Volunteering roles are available for young people aged 18-25!

  2. Community perspectives on the impact of the closure of acute mental health services at the Gordon Hospital

    Report -

    Public views on the closure of acute mental health in-patient services at the Gordon Hospital

  3. Have your say: Pharmacy First

    Advice and Information -

    Are you or your community affected by the new Pharmacy First scheme? How has it impacted your access to care? Do you have any feedback or concerns about the scheme? We want to hear from you!

  4. Our comment on North West London’s acute mental health consultation and scrutiny process

    Response -

    Responding to changes in our local community

  5. Recent change to online support for adults experiencing mental health difficulties

    News -

    Closure of Qwell mental health service on the 31st March, 2024

  6. Translation support in urgent and emergency care services

    Advice and Information -

    If English is not your first language, have you used emergency or urgent care services? Did you know that the London Ambulance Service provides language support over the phone and on-scene?

  7. Cost-of-living crisis impacts people’s access to health and care

    News -

    Our new data suggests that people are increasingly avoiding booking NHS appointments or taking up prescriptions because of the cost-of-living crisis. Find out more about the support available to help you cover NHS treatment costs

  8. The future of acute mental health services for adult residents in the Bi-Borough

    News -

    A public consultation evaluation report on the proposed changes to acute mental health services for residents in Westminster and Kensington and Chelsea has recently been published. We have summarised the main findings below.

  9. Responding to the NHS Constitution Consultation

    News -

    The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.

  10. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  11. Our Enter & View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  12. We are looking for Advisory Board Members!

    News -

    Volunteering opportunities as Advisory Board members are now open at Healthwatch Kensington & Chelsea!

  13. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  14. Our Priorities for the Year Ahead

    Blog -

    Our upcoming projects and priorities for 2024

  15. Improving access to GP services across North West London

    News -

    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London

  16. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  17. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  18. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process

  19. Patient safety concerns - interim escalation process

    Advice and Information -

    After recent meetings allowed Healthwatch to share and reflect on patient safety concerns, we developed an intermin escalation process. Read about it and our longer-term plans here.