1. Impact Report 2018

    Report -

    This report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.

  2. The Curve Centre Dignity Champions Report

    Report -

    The Enter and View visit to the Curve was conducted as part of Healthwatch CWL ongoing work listening to local people affected by the Grenfell Tower fire and ensuring that NHS and local Authority councils include their views as they commission health and care services.

  3. Chelsea & Westminster Hospital Rainsford Mowlem Ward Report

    Report -

    The Enter and View Visit to Rainsford Mowlem Ward was carried out due to general concerns in the Borough about older peoples’ health and social care

  4. Our statement in response to the NHS consultation on the future of the Integrated Care Systems

    News -

    Healthwatch Central West London has today published a response to NHS England’s consultation on the future of Integrated Care Systems

  5. Catch up on our work: Annual Report 2020-21

    News -

    The theme of this year’s report is ‘Then and Now’.  It’s been designed to highlight how our work in 2020-21 has helped local patients, residents, and carers engage with changes to health and social care provision during the pandemic.

  6. Digital health: how translation services can be improved

    News -

    As the NHS moves more services online, we have been speaking to local patients, residents, and carers about how well digital tools work for them

  7. Helping Garway patients to understand what’s happening to their data

    News -

    We were delighted to work with the Garway Medical Practice Patient Participation Group (PPG) earlier this month to help Garaway patients to understand the issues surrounding General Practice Data for Planning and Research (GPDPR).

  8. Digital Healthcare: hearing from minority ethnic groups locally

    News -

    For the past 8 months, we have been carrying out public engagement in collaboration with a range of grassroots partnerships to understand how people have been using health services and healthcare support ‘online’. Using health services in this way is becoming known as Digital Healthcare*.

  9. International Influence: strengthening local health and care for young people

    News -

    Our work is focused on giving local people a voice in health and care; however, we also like to share when our work gets mentioned internationally…

  10. Our Impact: new booklet available

    News -

    Alongside this year’s Annual report, we have created an A5 booklet that shares the impact of our work, with a focus on tackling health inequalities and improving local services.

  11. Thank you to everyone who came to our Annual Meeting

    News -

    On Tuesday 7th December, we held our 2021 Annual Meeting.
    We brought together over 60 members, volunteers, staff, local colleagues, community partners, and members of the public to showcase our work and plan our priorities for the coming year.

  12. Accessing digital healthcare: how well are digital health tools working?

    News -

    We have published a new report, ‘Accessing Healthcare Digitally’. The report sets out the findings from our recent community engagement on the accessibility of digital healthcare tools. It also contains a comprehensive set of recommendations for service providers, designed to ensure that digital healthcare tools become as accessible and user-friendly as possible.

  13. Young Healthwatch: 2022 Projects

    News -

    From collaborating with local schools to auditing GP websites, discover how Young Healthwatch is exploring and representing the needs of young people in Kensington & Chelsea.