1. Report -

    This report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.
  2. Report -

    The Enter and View visit to the Curve was conducted as part of Healthwatch CWL ongoing work listening to local people affected by the Grenfell Tower fire and ensuring that NHS and local Authority councils include their views as they commission health and care services.
  3. Report -

    The Enter and View Visit to Rainsford Mowlem Ward was carried out due to general concerns in the Borough about older peoples’ health and social care
  4. Advice and Information -

    Volunteering roles are available for young people aged 18-25!
  5. Report -

    Public views on the closure of acute mental health in-patient services at the Gordon Hospital
  6. Advice and Information -

    Are you or your community affected by the new Pharmacy First scheme? How has it impacted your access to care? Do you have any feedback or concerns about the scheme? We want to hear from you!
  7. Response -

    Responding to changes in our local community
  8. News -

    Closure of Qwell mental health service on the 31st March, 2024
  9. Advice and Information -

    If English is not your first language, have you used emergency or urgent care services? Did you know that the London Ambulance Service provides language support over the phone and on-scene?
  10. News -

    Our new data suggests that people are increasingly avoiding booking NHS appointments or taking up prescriptions because of the cost-of-living crisis. Find out more about the support available to help you cover NHS treatment costs
  11. News -

    A public consultation evaluation report on the proposed changes to acute mental health services for residents in Westminster and Kensington and Chelsea has recently been published. We have summarised the main findings below.
  12. News -

    The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.
  13. Report -

    Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid resources and the residents they serve.
  14. News -

    On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care
  15. Report -

    Evaluating language support and interpretation services within Primary Care Settings in Kensington & Chelsea
  16. News -

    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Kensington & Chelsea, asking local people’s views about proposed changes to local acute mental health services.
  17. Blog -

    Our recent co-production event brought together representatives from local authorities, mental health professionals, and young service users to discuss the findings from our recent report, 'Don't presume we are fine just because we look OK.'
  18. Report -

    Find out more about our commitment to equality and diversity.
  19. Blog -

    Our upcoming projects and priorities for 2024
  20. Report -

    Sharing the views of 207 women across North West London
  21. News -

    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group
  22. Report -

    Find out more about our Independence Policy
  23. Report -

    You can find here our Conflict of Interest Policy
  24. Report -

    Find out more about our Prioritisation Process