1. Improving dental and oral health in care homes: new research project

    News -

    We’ve been hearing from a number of care home residents in Westminster and RBKC about the difficulties they have when trying to access dental care. This got us thinking about how dental care is managed in care homes.

  2. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  3. Our Priorities for the Year Ahead

    Blog -

    Our upcoming projects and priorities for 2024

  4. Our comment on North West London’s acute mental health consultation and scrutiny process

    Response -

    Responding to changes in our local community

  5. Quality and Equality in North West London Maternity Services

    Report -

    Sharing the views of 207 women across North West London

  6. Join the Patient and Carer Advisory Group about Waiting Lists

    News -

    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group

  7. Translation support in urgent and emergency care services

    Advice and Information -

    If English is not your first language, have you used emergency or urgent care services? Did you know that the London Ambulance Service provides language support over the phone and on-scene?

  8. The future of acute mental health services for adult residents in the Bi-Borough

    News -

    A public consultation evaluation report on the proposed changes to acute mental health services for residents in Westminster and Kensington and Chelsea has recently been published. We have summarised the main findings below.

  9. Our policies on information governance

    Report -

    Find out more about how we collect, process and store data.

  10. Improving access to GP services across North West London

    News -

    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London

  11. Patient safety concerns - interim escalation process

    Advice and Information -

    After recent meetings allowed Healthwatch to share and reflect on patient safety concerns, we developed an intermin escalation process. Read about it and our longer-term plans here.