NHS support for refugees and people seeking asylum
Refugees and people seeking asylum in England can access NHS care for free, including GP appointments, A&E and urgent care, prescriptions, maternity services, and mental health support.
Healthwatch England has created this guidance as part of its ‘Looking Ahead Together’ initiative which uses people’s experiences to improve access to care. It outlines the rights of refugees and people seeking asylum to enable them to access care confidently.
Accessing a GP
Everyone in England can register with a GP, no matter their immigration status. You do not need proof of address, ID, or immigration documents to sign up. You can visit a GP when you feel unwell, need medical advice, or require a referral to specialist services. Find your nearest GP here.
Emergency and Urgent Care
In an emergency, call 999 or go straight to A&E. NHS staff always provide this care for free. If your condition is urgent but not life-threatening, call NHS 111 or visit an urgent care centre and they will offer guidance on next steps to take.
Prescriptions and medicines
Some people qualify for free prescriptions, depending on their circumstances. If you do not qualify, you can apply for support through schemes like the NHS Low Income Scheme.
Maternity services
Everyone has the right to access maternity care which includes seeing a midwife, attending antenatal appointments, and giving birth safely in an NHS hospital. NHS staff will not refuse care, though some charges may apply depending on your situation.
Mental health support
Refugees and people seeking asylum often face extra stress, trauma, and uncertainty but there is support available. The NHS provides a range of mental health support services such as Talking Therapies and Mental Health Crisis Lines if you need urgent help. Find out more about the available local mental health services.
Pharmacies
Pharmacists give advice on common illnesses and can recommend medicines for minor illnesses such as coughs and colds. Many pharmacies offer free consultations as part of the Pharmacy First Scheme, so you can get quick help without an appointment or the need to visit your GP.
Your Voice Matters
We want to hear from you. Sharing your experiences helps us improve NHS services and ensures everyone, including refugees and people seeking asylum, can access the care they need. Your voice drives change, making local healthcare more responsive and accessible for all.
