Accessing healthcare services during the bank holiday period

Advice and Information - 19 December 2025

Over the Christmas and New Year Bank Holiday Days, some GP surgeries and pharmacies will be closed, or operating reduced opening hours. You can still find support for your health needs by referring to these services. We advise you to check the services' opening hours and to plan ahead.

A female purchasing medicine and talking to a female pharmacist at the till.

Using NHS 111

If you have a health concern, contact your GP practice, or use the NHS 111 online service for quick health advice. If you’re unable to get online, call 111.

If you think you need urgent dental treatment, contact your dentist. If you cannot contact your dentist or don’t have one, use the NHS 111 online service. If needed, an urgent appointment will be arranged at an out-of-hours service.

For emergencies: call 999 or go to A&E for life-threatening situations (for instance stroke, heart attack, severe bleeding).

Pharmacy opening hours during bank holiday

If you need to access a pharmacy during this time, the following pharmacies will be open in Kensington & Chelsea:

Medicine Chest, 413-415 King's Rd, (SW10 0LR)
- Phone: 020 7351 1142
- Opening Hours (25 December): 10:00-18:00
- Opening Hours (26 December): 12:00-16:00
- Opening Hours (1 January): 12:00-16:00
Chana Chemist, 114 Ladbroke Grove, W10 5NE
- Phone: 020 7727 5323
- Opening Hours (25 December): 10:00-18:00
- Opening Hours (26 December): 10:00-14:00
- Opening Hours (1 January): 10:00-14:00

We kindly advise you to plan ahead by ordering repeat prescriptions early and to check the opening hours of your local pharmacies.

See the full list of pharmacies in London, including the nearby boroughs.

In addition, there will be some pharmacies who normally open who may be closed or closing early on Wednesday 24th December 2025 and Wednesday 31st December 2025.

If you are unsure, please visit www.nhs.uk/service-search/find-a-pharmacy

or call NHS 111.