News and reports

The Patients Association is currently carrying out a survey to find out how patients feel about visiting GP surgeries as lockdown eases.

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

We want to speak to local users of NHS mental health services in Central North West London about how local care can address their protected characteristics.

The latest results from Young Healthwatch’s ongoing survey with young people in London is here: YHW Mental Health Survey Final.
When we first began reaching out to young people in 2019 (between the ages of 14 and 25) who were living, working or studying in Westminster, we wanted them to tell us about the health and social care issues that mattered the most to them.

Join a series of online workshops facilitated by The Fandangoe Kid, a Hackney-based print artist, to explore challenges and issues facing young people. The workshops will experiment with typography, layouts and graphic elements, alongside mixed media and collage, to make bold and engaging statements, to gather a collective voice in response to essential questions concerning young people. Full details, schedule and registration via Thrive LDN’s website.

The pre-booking process, using the NHS’s triage line, will allow A&E departments to be managed more efficiently and reduce waiting times. The NHS is to pilot a “call first” model of Accident & Emergency which could be rolled out across the country, health chiefs have said, as reported in The Telegraph.

Our Annual Report is here!

This year has been more remarkable than most when it comes to public health, as we continue to develop our approach in order to meet the demands of the COVID-19 pandemic. Our Annual Report, as always, is an opportunity for us to share our highlights from the past year, and showcase the work of our wonderful staff and volunteers.

Your Experience Matters
In April this year, we launched Your Experience Matters, our most comprehensive survey to date, in which we asked residents to share their experiences of the COVID-19 outbreak.

We are pleased to share our latest report, Insights from BAME Communities in Central West London 2020, which presents the views of 73 individuals from BAME communities, who we held focus groups with, in partnership with BME Health Forum, last year.

In January, Healthwatch Central West London (HWCWL) launched its first ever small grants project.

The project asked local organisations who work with groups who are often under-represented in public discussions about health and social care to apply for the £500 grant, by telling us how they would gather their communities’ experiences of health and social care to support our ongoing local engagement and research.

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

This report, details our staff and volunteers’ response, it is clear from our findings that COVID-19 has affected people in different ways and exacerbated existing health inequalities.