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This report, details our staff and volunteers’ response, it is clear from our findings that COVID-19 has affected people in different ways and exacerbated existing health inequalities. -
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The COVID-19: Your Experience Matters survey was developed to capture the broadest range of experiences: in this report, we look at physical health and access to services; mental health and wellbeing; personal and family relationships; housing, environment and finances; and information. -
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This report tells you what Black, Asian and Minority Ethnic people think about the services.
We got these views from the COVID-19 survey. -
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This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit. -
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This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit. -
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This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit. -
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This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit. -
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This report gives an overview of our series of visits to the St Charles Mental Health Unit. -
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Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid resources and the residents they serve. -
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Evaluating language support and interpretation services within Primary Care Settings in Kensington & Chelsea -
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Our annual report for 2022/2023 is now out!
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This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.
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Public views on the closure of acute mental health in-patient services at the Gordon Hospital -
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In this joint project, Healthwatch Westminster and RBKC examine the mental health needs and experiences of young people aged 18-25 who live or use services in the bi-borough. -
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The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner
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Find out more about our commitment to equality and diversity. -
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Find out more about our Independence Policy -
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You can find here our Conflict of Interest Policy -
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Find out more about our Prioritisation Process