1. Report -

    This report, details our staff and volunteers’ response, it is clear from our findings that COVID-19 has affected people in different ways and exacerbated existing health inequalities.
  2. Report -

    The COVID-19: Your Experience Matters survey was developed to capture the broadest range of experiences: in this report, we look at physical health and access to services; mental health and wellbeing; personal and family relationships; housing, environment and finances; and information.
  3. Report -

    This report tells you what Black, Asian and Minority Ethnic people think about the services.
    We got these views from the COVID-19 survey.
  4. Report -

    This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.
  5. Report -

    This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.
  6. Report -

    This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.
  7. Report -

    This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.
  8. Report -

    This report gives an overview of our series of visits to the St Charles Mental Health Unit.
  9. Report -

    Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid resources and the residents they serve.
  10. Report -

    Evaluating language support and interpretation services within Primary Care Settings in Kensington & Chelsea
  11. Report -

    Our annual report for 2022/2023 is now out!
  12. Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.
  13. Report -

    Public views on the closure of acute mental health in-patient services at the Gordon Hospital
  14. Report -

    In this joint project, Healthwatch Westminster and RBKC examine the mental health needs and experiences of young people aged 18-25 who live or use services in the bi-borough.
  15. Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner
  16. Report -

    Find out more about our commitment to equality and diversity.
  17. Report -

    Find out more about our Independence Policy
  18. Report -

    You can find here our Conflict of Interest Policy
  19. Report -

    Find out more about our Prioritisation Process