1. St Charles Urgent Care Centre Report

    Report -

    This report presents the findings of the Dignity Champions’ Enter and View visit of St Charles Urgent Care Centre situated in St Charles Hospital

  2. Chelsea & Westminster Hospital Rainsford Mowlem Ward Report

    Report -

    The Enter and View Visit to Rainsford Mowlem Ward was carried out due to general concerns in the Borough about older peoples’ health and social care

  3. The Curve Centre Dignity Champions Report

    Report -

    The Enter and View visit to the Curve was conducted as part of Healthwatch CWL ongoing work listening to local people affected by the Grenfell Tower fire and ensuring that NHS and local Authority councils include their views as they commission health and care services.

  4. Volunteers Week

    Event -

  5. St Charles Hospital Thames Ward Report

    Report -

    Following concerns raised by local families and the interest in mental health provision by many of our members, we decided to visit the unit again, to assess how the service was currently running

  6. Impact Report 2018

    Report -

    This report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.

  7. Diabetes Week

    Event -

  8. Carers Week

    Event -

  9. Men's Health Week

    Event -

  10. World Blood Donor Day

    Event -

  11. World Suicide Prevention day

    Event -

  12. World Mental Health Day

    Event -

  13. World Homelessness Day

    Event -

  14. Carers Rights Day

    Event -

  15. International Volunteer Day

    Event -

  16. Young Carers Awareness Day 2018

    Event -

  17. Dignity Action Day 2018

    Event -

  18. Children Mental Health Week

    Event -

  19. Student Volunteering Week 2018

    Event -

  20. Eating Disorder Awareness Week

    Event -

  21. World Autism Awareness Week 2020

    Event -

  22. World Health Day 2018

    Event -

  23. Stroke Awareness Month

    Event -

  24. Mental Health Awareness Week 2018

    Event -

  25. Dying Matters Week 2018

    Event -

  26. Return to Alan Morkill House: Enter & View Report

    Report -

    The visits follow a previous visit to the home care in June 2017 and a recent CQC inspection which rated the home “requires improvement”.

  27. Chamberlain House Dementia Resource Centre: Enter & View Report

    Report -

    This report presents the findings of the Dignity Champions’ Enter and View visit to Chamberlain House. The Dementia Resource Day Centre is situated in the Royal borough of Kensington and Chelsea and is run by the council.

  28. Young Carers Awareness Day

    Event -

  29. Children’s mental health week

    Event -

  30. Time to talk day

    Event -

  31. Student Volunteering Week

    Event -

  32. Care Day 2019

    Event -

  33. Volunteers Week

    Event -

  34. Carers Week

    Event -

  35. Diabetes Week

    Event -

  36. Care Homes Open Day 2019

    Event -

  37. Where can I go to get help for my health out of hours?

    Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.

  38. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  39. Our Annual Report 2019-20

    Report -

    This report, details our staff and volunteers’ response, it is clear from our findings that COVID-19 has affected people in different ways and exacerbated existing health inequalities.

  40. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  41. HWCWL Small Grant awarded to five organisations

    News -

    In January, Healthwatch Central West London (HWCWL) launched its first ever small grants project.

    The project asked local organisations who work with groups who are often under-represented in public discussions about health and social care to apply for the £500 grant, by telling us how they would gather their communities’ experiences of health and social care to support our ongoing local engagement and research.

  42. Insights from Black Asian and ethnic minority communities: community wellbeing and primary care services

    News -

    We are pleased to share our latest report, Insights from BAME Communities in Central West London 2020, which presents the views of 73 individuals from BAME communities, who we held focus groups with, in partnership with BME Health Forum, last year.

  43. What multi ethnic communities say about COVID-19 and the response to the pandemic

    News -

    Your Experience Matters
    In April this year, we launched Your Experience Matters, our most comprehensive survey to date, in which we asked residents to share their experiences of the COVID-19 outbreak.

  44. Our 2020 Annual Report has landed

    News -

    Our Annual Report is here!

    This year has been more remarkable than most when it comes to public health, as we continue to develop our approach in order to meet the demands of the COVID-19 pandemic. Our Annual Report, as always, is an opportunity for us to share our highlights from the past year, and showcase the work of our wonderful staff and volunteers.

  45. Call NHS 111 before turning up to your local A&E

    News -

    The pre-booking process, using the NHS’s triage line, will allow A&E departments to be managed more efficiently and reduce waiting times. The NHS is to pilot a “call first” model of Accident & Emergency which could be rolled out across the country, health chiefs have said, as reported in The Telegraph.

  46. Creative resilience workshops for young Londoners

    News -

    Join a series of online workshops facilitated by The Fandangoe Kid, a Hackney-based print artist, to explore challenges and issues facing young people. The workshops will experiment with typography, layouts and graphic elements, alongside mixed media and collage, to make bold and engaging statements, to gather a collective voice in response to essential questions concerning young people. Full details, schedule and registration via Thrive LDN’s website.

  47. Young people’s experiences of mental health before and during the COVID-19 outbreak

    News -

    The latest results from Young Healthwatch’s ongoing survey with young people in London is here: YHW Mental Health Survey Final.
    When we first began reaching out to young people in 2019 (between the ages of 14 and 25) who were living, working or studying in Westminster, we wanted them to tell us about the health and social care issues that mattered the most to them.