1. Report -

    This report presents the findings of the Dignity Champions’ Enter and View visit of St Charles Urgent Care Centre situated in St Charles Hospital
  2. Report -

    The Enter and View Visit to Rainsford Mowlem Ward was carried out due to general concerns in the Borough about older peoples’ health and social care
  3. Report -

    The Enter and View visit to the Curve was conducted as part of Healthwatch CWL ongoing work listening to local people affected by the Grenfell Tower fire and ensuring that NHS and local Authority councils include their views as they commission health and care services.
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  5. Report -

    Following concerns raised by local families and the interest in mental health provision by many of our members, we decided to visit the unit again, to assess how the service was currently running
  6. Report -

    This report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.
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  26. Report -

    The visits follow a previous visit to the home care in June 2017 and a recent CQC inspection which rated the home “requires improvement”.
  27. Report -

    This report presents the findings of the Dignity Champions’ Enter and View visit to Chamberlain House. The Dementia Resource Day Centre is situated in the Royal borough of Kensington and Chelsea and is run by the council.
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  37. Advice and Information -

    Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
  38. News -

    A booster jab is to be offered this spring to those most at risk becoming serious ill from Covid-19.
  39. Advice and Information -

    Everything you need to know about the six-week postnatal check for new mothers and birthing parents
  40. News -

    We recently visited four acute mental health wards at St Charles Hospital’s Mental Health Unit to observe the quality of services provided.
  41. Report -

    This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.
  42. Report -

    This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.
  43. Report -

    This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.
  44. Report -

    This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.
  45. Report -

    This report gives an overview of our series of visits to the St Charles Mental Health Unit.
  46. News -

    The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.
  47. News -

    From 1 July, the NHS complaints procedure is changing - here’s what residents of Kensington and Chelsea need to know