-
Report -
This report presents the findings of the Dignity Champions’ Enter and View visit of St Charles Urgent Care Centre situated in St Charles Hospital -
Report -
The Enter and View Visit to Rainsford Mowlem Ward was carried out due to general concerns in the Borough about older peoples’ health and social care -
Page -
-
Page -
These terms and conditions tell you how this Healthwatch website is managed and how you are protected when you are using our site.If you do not agree with these terms, you should leave the site immediately. -
Page -
We want to make sure that everyone is able to access the information we provide and communicate with us in ways that meet their individual needs. -
Page -
This Privacy Statement sets our data processing practices carried. We retain and use personal data (information that relates to and identifies living people) to help us carry out our role as the independent champion for people who use health and social care services. -
Page -
-
Page -
Find out about our role, our plans and our people.
-
Report -
The Enter and View visit to the Curve was conducted as part of Healthwatch CWL ongoing work listening to local people affected by the Grenfell Tower fire and ensuring that NHS and local Authority councils include their views as they commission health and care services. -
Page -
Find out how we can help you access the support you need to live well. -
Report -
Following concerns raised by local families and the interest in mental health provision by many of our members, we decided to visit the unit again, to assess how the service was currently running -
Page -
Do you want to help make a difference to health and social care? Whether you would like to volunteer with us, work in partnership, or share your views, we'd love to hear from you. -
Report -
This report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements. -
Page -
-
Page -
-
Page -
Volunteers play a vital role in helping people have their say on health and social care. Volunteering with Healthwatch can help you develop skills, gain experience and make a difference to your community. -
Page -
Take a look at our practical resources to help you make a complaint about NHS health and social care services. -
Page -
-
Page -
-
Page -
If you can't find the right support, Healthwatch is here for you. In times of worry or stress, we can be there to find you the best place to go for help, whether it's finding an NHS dentist, how to make a complaint or where to go for extra support. Find out more in our video below. -
Page -
We're here to find out matters to you and to help make sure your views shape the support you need. -
Report -
The visits follow a previous visit to the home care in June 2017 and a recent CQC inspection which rated the home “requires improvement”. -
Report -
This report presents the findings of the Dignity Champions’ Enter and View visit to Chamberlain House. The Dementia Resource Day Centre is situated in the Royal borough of Kensington and Chelsea and is run by the council. -
Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed. -
Blog -
Our upcoming projects and priorities for 2024 -
Advice and Information -
Are you or your community affected by the new Pharmacy First scheme? How has it impacted your access to care? Do you have any feedback or concerns about the scheme? We want to hear from you! -
Response -
Responding to changes in our local community
-
News -
Closure of Qwell mental health service on the 31st March, 2024 -
Report -
Sharing the views of 207 women across North West London
-
Advice and Information -
Did you know, in 2022, the Gambling Commission estimated that around 30,000 (0.9%) of all young people aged 11-16 years were identified as gambling in a harmful way, with a further 2.4% to be at risk of developing harms in the future? -
Advice and Information -
Some GP surgeries and pharmacies will be closed over the long weekend - here's where you can find support for your health needs -
News -
We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London -
Advice and Information -
Pop up hubs – including local libraries situated around the borough – will be transformed into vaccination spots so that residents of all ages can get vaccinated against Measles, Mumps, and Rubella (MMR) -
News -
The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group -
Report -
We engaged with patients and staff at Barlby Surgery to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback. -
News -
The NHS national booking system (NBS) is now open for eligible people to book their spring COVID-19 booster for free, from 22 April until 30 June 2024 -
Report -
We engaged with patients and staff at Golborne Medical Dr Ramasamy & Partners to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback. -
Report -
We engaged with patients and staff at Golborne Medical West Ten GP's to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback. -
News -
Senior NHS doctors in England have accepted an improved pay deal from the government after months of striking. Read our response. -
Page -
Take a look at our upcoming events or check out our selection of health and care awareness events you can support. -
Advice and Information -
If English is not your first language, have you used emergency or urgent care services? Did you know that the London Ambulance Service provides language support over the phone and on-scene? -
Advice and Information -
If you, your child, your parent or someone you care for are experiencing a mental health crisis or emergency you can now contact your local crisis service by calling NHS 111 and selecting the mental health option -
News -
Our new data suggests that people are increasingly avoiding booking NHS appointments or taking up prescriptions because of the cost-of-living crisis. Find out more about the support available to help you cover NHS treatment costs -
News -
This year, Maternal Mental Health Awareness Week is taking place between Monday 29 April to Sunday 5 May 2024, with World Maternal Mental Health Day 2024 on Wednesday 1 May -
News -
This year, Deaf Awareness Week will take place from the 6th to the 12th of May, with the theme of Celebrating Love and Trust. The aim of the week is to shed light on the challenges that the deaf community face and educate others on how they can support them. -
News -
We recently hosted a discussion, in partnership with the Advocacy Project, to understand how patients would like to access their GP and allow them to share their experiences. -
News -
Today marks the launch of Mental Health Awareness Week which is taking place from 13 to 19 May, with the theme of “Movement: Moving more for our mental health” -
Advice and Information -
Take a look at our advice article on the organisations and groups that can support you if you’re grieving.