1. Audit of GP Websites: West London CCG

    Report -

    We received patients feedback that some GP practice websites are difficult to navigate or it is hard to find the right information. Many of them are clutered with pop ups and the CQC ratings are not clearly displayed or are not up to date.

  2. Have your say about contacting your GP practice online

    News -

    Healthwatch Hillingdon have launched a survey to find out how local people in North West London have found contacting their GP practice online.

  3. Improving access to GP services across North West London

    News -

    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London

  4. Enter & View Report: Barlby Surgery

    Report -

    We engaged with patients and staff at Barlby Surgery to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.

  5. Enter & View Report: Golborne Medical Dr Ramasamy & Partners

    Report -

    We engaged with patients and staff at Golborne Medical Dr Ramasamy & Partners to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.

  6. Enter & View Report: Golborne Medical West Ten GP's

    Report -

    We engaged with patients and staff at Golborne Medical West Ten GP's to gather feedback on service accessibility and provided recommendations to the GP Practice based on this feedback.

  7. GP Access in North West London: Health Inequalities Lecture

    News -

    We recently hosted a discussion, in partnership with the Advocacy Project, to understand how patients would like to access their GP and allow them to share their experiences.

  8. Statement on the anniversary of the murder of George Floyd.

    News -

    We are committed to equality, inclusion, and fairness. We are opposed to all forms of racism, discrimination, and prejudice.

  9. Exploring the exclusivity of digital healthcare

    News -

    The NHS is currently following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is often called ‘digital health’.

  10. We take on a leading role in a new pilot project to reduce health inequalities nationwide with Healthwatch England

    News -

    Imagine a project that not only facilitates conversation and idea-sharing between Healthwatch branches across the country, it also plays an important part in removing barriers that may prevent engagement work with minority ethnic groups and other minority groups…

  11. We are piloting an exciting new student engagement project with the North West London Schools Research Network

    News -

    Healthwatch Central West London will collaborate with the North West London Schools Research Network to pilot a new student engagement project in schools across North West London.

  12. Consulting with the Filipino Community in collaboration with Sport4Health

    News -

    Over the past two years, collaborating with local groups has become an essential part of our work through our Small Grants Programme. It enables us to connect with people from a range of minority ethnic backgrounds and minority groups.

  13. How we’re collaborating with Imperial College London to raise awareness of local health inequalities

    News -

    Last month we were delighted to continue our relationship with Imperial College London by hosting four third-year medical students for a workshop on health inequalities and the work of local Healthwatch.

  14. Our Priorities for the Year Ahead

    Blog -

    Our upcoming projects and priorities for 2024

  15. Quality and Equality in North West London Maternity Services

    Report -

    Sharing the views of 207 women across North West London

  16. Join the Patient and Carer Advisory Group about Waiting Lists

    News -

    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group

  17. Translation support in urgent and emergency care services

    Advice and Information -

    If English is not your first language, have you used emergency or urgent care services? Did you know that the London Ambulance Service provides language support over the phone and on-scene?