1. News -

    We’ve been hearing from a number of care home residents in Westminster and RBKC about the difficulties they have when trying to access dental care. This got us thinking about how dental care is managed in care homes.
  2. Report -

    We have played a key role in keeping local people up to date with reliable information, linking them to sources of help and support, and countering misinformation.
  3. Report -

    This report details the issues facing local people during the first wave of COVID-19, how they were managing, and how they were finding accessing information and support.
  4. Report -

    How we have made health and care better by listening to residents, patients, & carers.
  5. Report -

    We received patients feedback that some GP practice websites are difficult to navigate or it is hard to find the right information. Many of them are clutered with pop ups and the CQC ratings are not clearly displayed or are not up to date.
  6. Report -

    This report builds on previous work we have carried out on digital healthcare. Our 2020 report ‘Healthcare in the Digital Era’ explored local young people’s healthcare needs and how these could be met using digital technology.
  7. News -

    Westminster and Kensington & Chelsea have shared an update for parents and carers of children and young people with special educational needs and disabilities (SEND) on the support available during the current lockdown.
  8. News -

    The Grenfell Community Assembly is holding its next virtual meeting on Monday 25 January, at 18:00.
    The Assembly, which is run by Kensington & Chelsea, offers a forum for the Grenfell community to come together and discuss important issues.

  9. News -

    In January 2020, we launched our Small Grants Programme – a first of its kind project for our organisation. We wanted to reach people in Westminster and Kensington & Chelsea who find it hardest to be heard in conversations about health and social care. We awarded the recipients of our grant £500 to complete engagement with groups from these communities.
  10. News -

    As the NHS moves more services online, we have been speaking to local patients, residents, and carers about how well digital tools work for them
  11. Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
  12. News -

    We have published a COVID-19 insight report in collaboration with LEGS. The report highlights the impact of COVID-19 on those who have had a stroke or who are living with a neurological condition.

  13. News -

    It has now been over a year since the first nationwide lockdown in the UK. While the UK was facing its biggest public health emergency in a generation, established working practices and patient engagement approaches had to be altered and new ideas had to be put in place. With our office closed, and some of our colleagues working virtually from as far away as Greece and Bulgaria, we had to adapt quickly. In this piece, two members of our team reflect on the last year and what they have learnt.
  14. News -

    On Monday 19th July, the UK Government lifted most COVID-19 restrictions in England. This has been called ‘Freedom Day’ by some people. So, what has changed, and how will this affect hospitals, GP practices, and other health services in Westminster and Kensington & Chelsea?
  15. News -

    The vaccine is now being offered to all 12 to 15-year-olds and the NHS will be delivering the vaccination through schools. Schools are contacted with students of this age to arrange a date to vaccinate their students.