1. Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
  2. Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
  3. Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
  4. Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
  5. Advice and Information -

    Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
  6. News -

    The latest results from Young Healthwatch’s ongoing survey with young people in London is here: YHW Mental Health Survey Final.
    When we first began reaching out to young people in 2019 (between the ages of 14 and 25) who were living, working or studying in Westminster, we wanted them to tell us about the health and social care issues that mattered the most to them.

  7. News -

    We want to speak to local users of NHS mental health services in Central North West London about how local care can address their protected characteristics.
  8. News -

    We have been asking you to tell us how COVID-19 has affected you and your loved ones.
    We all know by now that there is much more to the impact of this pandemic than catching COVID-19 (Coronavirus).
  9. News -

    We are looking for young people between the ages of 16-25 to respond to their consultation on local mental health services.
  10. News -

    On Saturday 10 July, the Voice Exchange project will be hosting their next virtual drop-in session. This is an open discussion where you can share your thoughts and suggestions about local mental health services in Westminster and Kensington & Chelsea.
  11. Advice and Information -

    Some of your usual NHS services will be closed or running reduced hours during the festive season
  12. News -

    We recently visited four acute mental health wards at St Charles Hospital’s Mental Health Unit to observe the quality of services provided.
  13. Report -

    This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.
  14. Report -

    This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.
  15. Report -

    This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.
  16. Report -

    This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.
  17. Report -

    This report gives an overview of our series of visits to the St Charles Mental Health Unit.
  18. News -

    The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.
  19. Report -

    Public views on the closure of acute mental health in-patient services at the Gordon Hospital
  20. News -

    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Kensington & Chelsea, asking local people’s views about proposed changes to local acute mental health services.
  21. Report -

    In this joint project, Healthwatch Westminster and RBKC examine the mental health needs and experiences of young people aged 18-25 who live or use services in the bi-borough.
  22. Blog -

    Our recent co-production event brought together representatives from local authorities, mental health professionals, and young service users to discuss the findings from our recent report, 'Don't presume we are fine just because we look OK.'
  23. Blog -

    Our upcoming projects and priorities for 2024
  24. Response -

    Responding to changes in our local community
  25. News -

    Closure of Qwell mental health service on the 31st March, 2024
  26. Advice and Information -

    Did you know, in 2022, the Gambling Commission estimated that around 30,000 (0.9%) of all young people aged 11-16 years were identified as gambling in a harmful way, with a further 2.4% to be at risk of developing harms in the future?
  27. Advice and Information -

    If you, your child, your parent or someone you care for are experiencing a mental health crisis or emergency you can now contact your local crisis service by calling NHS 111 and selecting the mental health option
  28. Report -

    The Annual report 2016/17 provides information about the areas we have worked on, the changes we have be involved with and the valuable feedback our residents have provided.
  29. Report -

    NHS England have told local NHS organisations across the country to develop plans to support the future health and care needs of their local population. These plans are called
    Sustainability and Transformation Plans.
  30. Report -

    We have carried out a review into social isolation and loneliness of older people across the RBKC. loneliness has been recognised as one of the nine focus areas in the new healthcare plans
    (Sustainability and Transformation Plans) being introduced locally.
  31. Report -

    Our Dignity Champions key priorities are to understand the views and experiences of local residents, and to speak up about dignity to improve the way services are organised and delivered. This report details what we found at Alan Monkhill in 2017.
  32. Report -

    Our Dignity Champions key priorities are to understand the views and experiences of local residents, and to speak up about dignity to improve the way services are organised and delivered. This report details what we found at Princess Louise in 2017.
  33. Report -

    This report tells you about some of the work that we carried out in 2016 – 2018. It details what people told us about local health and care services and how we used this to talk to commissioners and providers of services to bring about improvements.
  34. Report -

    The Enter and View visit to the Curve was conducted as part of Healthwatch CWL ongoing work listening to local people affected by the Grenfell Tower fire and ensuring that NHS and local Authority councils include their views as they commission health and care services.
  35. News -

    In January, Healthwatch Central West London (HWCWL) launched its first ever small grants project.

    The project asked local organisations who work with groups who are often under-represented in public discussions about health and social care to apply for the £500 grant, by telling us how they would gather their communities’ experiences of health and social care to support our ongoing local engagement and research.
  36. News -

    We are pleased to share our latest report, Insights from BAME Communities in Central West London 2020, which presents the views of 73 individuals from BAME communities, who we held focus groups with, in partnership with BME Health Forum, last year.
  37. Report -

    The Enter and View Visit to Rainsford Mowlem Ward was carried out due to general concerns in the Borough about older peoples’ health and social care
  38. News -

    Healthwatch Central West London has today published a response to NHS England’s consultation on the future of Integrated Care Systems

  39. News -

    The theme of this year’s report is ‘Then and Now’.  It’s been designed to highlight how our work in 2020-21 has helped local patients, residents, and carers engage with changes to health and social care provision during the pandemic.

  40. News -

    As the NHS moves more services online, we have been speaking to local patients, residents, and carers about how well digital tools work for them
  41. News -

    We were delighted to work with the Garway Medical Practice Patient Participation Group (PPG) earlier this month to help Garaway patients to understand the issues surrounding General Practice Data for Planning and Research (GPDPR).
  42. News -

    For the past 8 months, we have been carrying out public engagement in collaboration with a range of grassroots partnerships to understand how people have been using health services and healthcare support ‘online’. Using health services in this way is becoming known as Digital Healthcare*.
  43. News -

    Our work is focused on giving local people a voice in health and care; however, we also like to share when our work gets mentioned internationally…
  44. News -

    Alongside this year’s Annual report, we have created an A5 booklet that shares the impact of our work, with a focus on tackling health inequalities and improving local services.
  45. News -

    On Tuesday 7th December, we held our 2021 Annual Meeting.
    We brought together over 60 members, volunteers, staff, local colleagues, community partners, and members of the public to showcase our work and plan our priorities for the coming year.