1. Changes to NHS NWL complaints policy

    News -

    From 1 July, the NHS complaints procedure is changing - here’s what residents of Kensington and Chelsea need to know

  2. Our policies on information governance

    Report -

    Find out more about how we collect, process and store data.

  3. How can Healthwatch Kensington & Chelsea make a difference? Our priorities for 2022-23

    News -

    We've been working with our volunteers to put together a set of priorities, focusing on the issues that matter most to you.

  4. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  5. Our Enter & View Policy

    Report -

    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  6. We are looking for Advisory Board Members!

    News -

    Volunteering opportunities as Advisory Board members are now open at Healthwatch Kensington & Chelsea!

  7. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  8. Our Priorities for the Year Ahead

    Blog -

    Our upcoming projects and priorities for 2024

  9. Improving access to GP services across North West London

    News -

    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London

  10. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  11. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  12. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process