News and reports

Healthwatch England’s latest research has revealed the growing problem of inaccurate NHS patient records — and how these mistakes are affecting people’s care, safety, and trust in the health system.

In October 2024, the Government launched its biggest ever public consultation about the future of the NHS to ensure that people’s experiences and ideas help shape a new 10-Year Health Plan for England.

This year’s Mental Health Awareness week takes place from 12 - 18 May, with the theme ‘community.’ Empowering and informing communities is essential to the everyone’s mental health and wellbeing.

Following the public consultations led by NHS North West London Integrated Care Board, a new model of care has been approved by the NHS for adults needing acute mental health support in Westminster and Kensington & Chelsea.

Need help understanding NHS dental charges? Can't find an NHS dentist? Read our guide on NHS dentistry costs and how to find an NHS dentist taking new patients.

Maternal Mental Health Awareness Week is a week-long campaign committed to talking about the mental health problems that can occur before, during and after pregnancy.

This year, Deaf Awareness Week is taking place from 5 to 11 May to encourage understanding of the diverse methods of communication by Deaf and hard-of-hearing people with the theme of “Beyond Silence.”

The bi-borough public health team at Westminster and Kensington and Chelsea councils want to hear your thoughts and experiences of breastfeeding to help improve services.

This year, World Immunisation Week is taking place from 24 to 30 April to highlight the power of vaccinations under the banner “Immunisation for All is Humanly Possible.”

Pop up hubs around the borough of Kensington and Chelsea are open to residents of all ages, providing people an opportunity to get vaccinated against Measles Mumps and Rubella (MMR).

Working with Royal Mail, NHS and patient organisations, Healthwatch England have written an open letter to Ofcom highlighting the introduction of new protections to ensure reliable and efficient postal service for NHS patients.

The Easter bank holiday can affect the opening hours of local pharmacies in North West London.