1. Our policies on information governance

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    Find out more about how we collect, process and store data.

  2. Our Annual Report 2020/21

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    We have played a key role in keeping local people up to date with reliable information, linking them to sources of help and support, and countering misinformation.

  3. Your Experience Matters II: Kensington & Chelsea

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    This report details the issues facing local people during the first wave of COVID-19, how they were managing, and how they were finding accessing information and support.

  4. Impact Report 2020-2021

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    How we have made health and care better by listening to residents, patients, & carers.

  5. Audit of GP Websites: West London CCG

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    We received patients feedback that some GP practice websites are difficult to navigate or it is hard to find the right information. Many of them are clutered with pop ups and the CQC ratings are not clearly displayed or are not up to date.

  6. Accessing Healthcare Digitally: insights from communities

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    This report builds on previous work we have carried out on digital healthcare. Our 2020 report ‘Healthcare in the Digital Era’ explored local young people’s healthcare needs and how these could be met using digital technology.