1. Statement on the anniversary of the murder of George Floyd.

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    We are committed to equality, inclusion, and fairness. We are opposed to all forms of racism, discrimination, and prejudice.

  2. Exploring the exclusivity of digital healthcare

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    The NHS is currently following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is often called ‘digital health’.

  3. We take on a leading role in a new pilot project to reduce health inequalities nationwide with Healthwatch England

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    Imagine a project that not only facilitates conversation and idea-sharing between Healthwatch branches across the country, it also plays an important part in removing barriers that may prevent engagement work with minority ethnic groups and other minority groups…

  4. We are piloting an exciting new student engagement project with the North West London Schools Research Network

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    Healthwatch Central West London will collaborate with the North West London Schools Research Network to pilot a new student engagement project in schools across North West London.

  5. Consulting with the Filipino Community in collaboration with Sport4Health

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    Over the past two years, collaborating with local groups has become an essential part of our work through our Small Grants Programme. It enables us to connect with people from a range of minority ethnic backgrounds and minority groups.

  6. How we’re collaborating with Imperial College London to raise awareness of local health inequalities

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    Last month we were delighted to continue our relationship with Imperial College London by hosting four third-year medical students for a workshop on health inequalities and the work of local Healthwatch.

  7. We are what we eat: Transforming food aid in Kensington & Chelsea

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    Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid resources and the residents they serve.

  8. The NHS at 75

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    On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care

  9. Lost for Words: translation services in Kensington & Chelsea

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    Evaluating language support and interpretation services within Primary Care Settings in Kensington & Chelsea

  10. CNWL Acute Mental Health Consultation Events

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    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Kensington & Chelsea, asking local people’s views about proposed changes to local acute mental health services.

  11. Co-producing change: the mental health needs and experiences of young people in the bi-borough

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    Our recent co-production event brought together representatives from local authorities, mental health professionals, and young service users to discuss the findings from our recent report, 'Don't presume we are fine just because we look OK.'

  12. Equality and Diversity Policy

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    Find out more about our commitment to equality and diversity.

  13. Our Independence Policy

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    Find out more about our Independence Policy

  14. Our Conflict of Interest Policy

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    You can find here our Conflict of Interest Policy

  15. Our Prioritisation Process

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    Find out more about our Prioritisation Process

  16. What to expect when waiting for care

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    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  17. What have we learnt from our recent COVID-19 engagement work with LEGS?

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    We have published a COVID-19 insight report in collaboration with LEGS. The report highlights the impact of COVID-19 on those who have had a stroke or who are living with a neurological condition.

  18. How we adapted to the pandemic: reflections from two members of our team

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    It has now been over a year since the first nationwide lockdown in the UK. While the UK was facing its biggest public health emergency in a generation, established working practices and patient engagement approaches had to be altered and new ideas had to be put in place. With our office closed, and some of our colleagues working virtually from as far away as Greece and Bulgaria, we had to adapt quickly. In this piece, two members of our team reflect on the last year and what they have learnt.

  19. What does the lifting of most restrictions mean for local health services?

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    On Monday 19th July, the UK Government lifted most COVID-19 restrictions in England. This has been called ‘Freedom Day’ by some people. So, what has changed, and how will this affect hospitals, GP practices, and other health services in Westminster and Kensington & Chelsea?

  20. Vaccination: now offered to 12-15 year olds in schools

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    The vaccine is now being offered to all 12 to 15-year-olds and the NHS will be delivering the vaccination through schools. Schools are contacted with students of this age to arrange a date to vaccinate their students.

  21. Covid-19 booster jab to be offered to most vulnerable this spring

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    A booster jab is to be offered this spring to those most at risk becoming serious ill from Covid-19.