1. Our Annual Report 2020/21

    Report -

    We have played a key role in keeping local people up to date with reliable information, linking them to sources of help and support, and countering misinformation.

  2. Your Experience Matters II: Kensington & Chelsea

    Report -

    This report details the issues facing local people during the first wave of COVID-19, how they were managing, and how they were finding accessing information and support.

  3. Impact Report 2020-2021

    Report -

    How we have made health and care better by listening to residents, patients, & carers.

  4. Audit of GP Websites: West London CCG

    Report -

    We received patients feedback that some GP practice websites are difficult to navigate or it is hard to find the right information. Many of them are clutered with pop ups and the CQC ratings are not clearly displayed or are not up to date.

  5. Accessing Healthcare Digitally: insights from communities

    Report -

    This report builds on previous work we have carried out on digital healthcare. Our 2020 report ‘Healthcare in the Digital Era’ explored local young people’s healthcare needs and how these could be met using digital technology.

  6. Update on support available for young people with SEND

    News -

    Westminster and Kensington & Chelsea have shared an update for parents and carers of children and young people with special educational needs and disabilities (SEND) on the support available during the current lockdown.

  7. Grenfell Community Assembly meeting

    News -

    The Grenfell Community Assembly is holding its next virtual meeting on Monday 25 January, at 18:00.
    The Assembly, which is run by Kensington & Chelsea, offers a forum for the Grenfell community to come together and discuss important issues.

  8. How our Small Grants Programme helped community organisations in 2020

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    In January 2020, we launched our Small Grants Programme – a first of its kind project for our organisation. We wanted to reach people in Westminster and Kensington & Chelsea who find it hardest to be heard in conversations about health and social care. We awarded the recipients of our grant £500 to complete engagement with groups from these communities.

  9. Digital health: how translation services can be improved

    News -

    As the NHS moves more services online, we have been speaking to local patients, residents, and carers about how well digital tools work for them

  10. Statement on the anniversary of the murder of George Floyd.

    News -

    We are committed to equality, inclusion, and fairness. We are opposed to all forms of racism, discrimination, and prejudice.

  11. Exploring the exclusivity of digital healthcare

    News -

    The NHS is currently following a digital first strategy. From GP appointments to physiotherapy, many services are being moved online. Accessing services online is often called ‘digital health’.

  12. We take on a leading role in a new pilot project to reduce health inequalities nationwide with Healthwatch England

    News -

    Imagine a project that not only facilitates conversation and idea-sharing between Healthwatch branches across the country, it also plays an important part in removing barriers that may prevent engagement work with minority ethnic groups and other minority groups…

  13. We are piloting an exciting new student engagement project with the North West London Schools Research Network

    News -

    Healthwatch Central West London will collaborate with the North West London Schools Research Network to pilot a new student engagement project in schools across North West London.

  14. Consulting with the Filipino Community in collaboration with Sport4Health

    News -

    Over the past two years, collaborating with local groups has become an essential part of our work through our Small Grants Programme. It enables us to connect with people from a range of minority ethnic backgrounds and minority groups.

  15. How we’re collaborating with Imperial College London to raise awareness of local health inequalities

    News -

    Last month we were delighted to continue our relationship with Imperial College London by hosting four third-year medical students for a workshop on health inequalities and the work of local Healthwatch.