1. World Diabetes Day

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  2. Alcohol Awareness Week

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  3. World COPD Day

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  4. World AIDS Day

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  5. International Day of People with Disabilities

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  6. International Volunteer Day

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  7. Learning lessons from the lock down: how we use technology

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    As we adapt to living with COVID-19 long-term, technology has become increasingly central to how many of us communicate. With opportunities for face-to-face interaction limited, technology like video calling software has provided somewhat of an alternative. From doctors’ appointments to family catch-ups, how we communicate, receive information, and interact with others has changed considerably.

  8. How the pandemic is changing the training we offer

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    The way we carry out our work has changed substantially over the past eight months. We are not in the office anymore and have not been since March. We are not even all in the same country at the moment – with some of us working remotely as far away as Greece! This has meant we have had to change and adapt normal working practices. Lots of our in-person engagement work has had to be moved online, and we meet as a team, virtually, more regularly to help us all keep in touch.

  9. Improving public health messaging: what we have learnt from recent engagement work

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    At the moment, awareness of public health messaging is particularly important. A key part of our role at Healthwatch Central West London is raising awareness of Government and NHS public health messaging and working to ensure these messages are available to everybody.

  10. Your experience matters: how have you been affected by the second wave of the COVID-19 outbreak?

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    This week we have launched an updated version of our survey Coronavirus: Your Experience Matters.

    When the pandemic took hold earlier this year, we wanted to hear local people’s views and experiences. We ran focus groups and interview sessions with local groups and launched our first survey to give people the opportunity to talk to us about their experiences.

  11. What support can I get as a carer?

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    Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.

  12. What have we learnt from recent engagement work on COVID-19?

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    We have published a COVID-19 insight report in collaboration with Breathe Easy Westminster. The report highlights the impact of COVID-19 on those living with a long-term respiratory condition.

  13. Thank you to everyone who attended our virtual Annual Meeting

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    Last week we were excited to host our first virtual Annual Meeting.

    We brought together over 80 Healthwatch Central West London members, stakeholders, volunteers, staff, trustees, external colleagues and local people to present our annual report and showcase our work during the COVID-19 pandemic. Even though we could not meet in person, we had a fantastic turnout, and it was great to see so many familiar faces.

  14. Covid-19 booster jab to be offered to most vulnerable this spring

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    A booster jab is to be offered this spring to those most at risk becoming serious ill from Covid-19.

  15. Six-week postnatal check for new mums - FAQs

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    Everything you need to know about the six-week postnatal check for new mothers and birthing parents

  16. New research project: Quality of services at acute mental health wards at St Charles Hospital

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    We recently visited four acute mental health wards at St Charles Hospital’s Mental Health Unit to observe the quality of services provided.

  17. Enter & View Report: Amazon Ward (St Charles Mental Health Unit)

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    This report presents the findings of our recent visit to Amazon Ward at St Charles Mental Health Unit.

  18. Enter & View Report: Danube Ward (St Charles Mental Health Unit)

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    This report presents the findings of our recent visit to Danube Ward at St Charles Mental Health Unit.

  19. Enter & View Report: Ganges Ward (St Charles Mental Health Unit)

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    This report presents the findings of our recent visit to Ganges Ward at St Charles Mental Health Unit.

  20. Enter & View Report: Thames Ward (St Charles Mental Health Unit)

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    This report presents the findings of our recent visit to Thames Ward at St Charles Mental Health Unit.

  21. Overview of recent visits to the St Charles Mental Health Unit

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    This report gives an overview of our series of visits to the St Charles Mental Health Unit.

  22. Reports on quality of care at St Charles Mental Health Unit published

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    The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.

  23. Changes to NHS NWL complaints policy

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    From 1 July, the NHS complaints procedure is changing - here’s what residents of Kensington and Chelsea need to know

  24. We are what we eat: Transforming food aid in Kensington & Chelsea

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    Healthwatch Westminster and RBKC leads have completed a report on the importance of our local food aid resources and the residents they serve.

  25. The NHS at 75

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    On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care

  26. Lost for Words: translation services in Kensington & Chelsea

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    Evaluating language support and interpretation services within Primary Care Settings in Kensington & Chelsea

  27. Annual Report 2022/23

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    Our annual report for 2022/2023 is now out!

  28. Best foot forward: Community perspectives of podiatry services in RBKC

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    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.

  29. Accessing health services over the August bank holiday

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    Find out what's open when, and what to do if you have a medical emergency.

  30. Our policies

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    Read our policy and strategy documents

  31. Community perspectives on the impact of the closure of acute mental health services at the Gordon Hospital

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    Public views on the closure of acute mental health in-patient services at the Gordon Hospital

  32. CNWL Acute Mental Health Consultation Events

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    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Kensington & Chelsea, asking local people’s views about proposed changes to local acute mental health services.

  33. Our Independence Policy

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    Find out more about our Independence Policy

  34. Our Conflict of Interest Policy

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    You can find here our Conflict of Interest Policy

  35. Our Prioritisation Process

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    Find out more about our Prioritisation Process

  36. What is it like to give birth in Kensington & Chelsea?

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    We’re collecting feedback about maternity and neonatal care across North West London

  37. Volunteer with us - Young Healthwatch

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    Volunteering roles are available for young people aged 18-25!

  38. ‘Don’t presume we are fine just because we look OK’: The mental health needs and experiences of young people (aged 18-25) in Westminster, Kensington & Chelsea

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    In this joint project, Healthwatch Westminster and RBKC examine the mental health needs and experiences of young people aged 18-25 who live or use services in the bi-borough.

  39. Our Enter & View Policy

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    The purpose of this policy is to provide good practice guidance on Enter and View visits to ensure they are carried out in an effective, accountable and transparent manner

  40. Co-producing change: the mental health needs and experiences of young people in the bi-borough

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    Our recent co-production event brought together representatives from local authorities, mental health professionals, and young service users to discuss the findings from our recent report, 'Don't presume we are fine just because we look OK.'

  41. How to access NHS services during the Festive Period

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    Some of your usual NHS services will be closed or running reduced hours during the festive season

  42. We are looking for Advisory Board Members!

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    Volunteering opportunities as Advisory Board members are now open at Healthwatch Kensington & Chelsea!

  43. Equality and Diversity Policy

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    Find out more about our commitment to equality and diversity.