1. How to access NHS services during the Festive Period

    Advice and Information -

    Some of your usual NHS services will be closed or running reduced hours during the festive season

  2. Six-week postnatal check for new mums - FAQs

    Advice and Information -

    Everything you need to know about the six-week postnatal check for new mothers and birthing parents

  3. Changes to NHS NWL complaints policy

    News -

    From 1 July, the NHS complaints procedure is changing - here’s what residents of Kensington and Chelsea need to know

  4. Best foot forward: Community perspectives of podiatry services in RBKC

    Report -

    This engagement report explores service accessibility, quality of care, patient experiences, and quality of information and advice provided to Westminster & RBKC residents about podiatry services.

  5. CNWL Acute Mental Health Consultation Events

    News -

    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Kensington & Chelsea, asking local people’s views about proposed changes to local acute mental health services.

  6. What is it like to give birth in Kensington & Chelsea?

    News -

    We’re collecting feedback about maternity and neonatal care across North West London

  7. Our comment on North West London’s acute mental health consultation and scrutiny process

    Response -

    Responding to changes in our local community

  8. How to access NHS services this Easter bank holiday

    Advice and Information -

    Some GP surgeries and pharmacies will be closed over the long weekend - here's where you can find support for your health needs

  9. Join the Patient and Carer Advisory Group about Waiting Lists

    News -

    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group

  10. Our Independence Policy

    Report -

    Find out more about our Independence Policy

  11. Our Conflict of Interest Policy

    Report -

    You can find here our Conflict of Interest Policy

  12. Our Prioritisation Process

    Report -

    Find out more about our Prioritisation Process

  13. NHS launches seasonal COVID-19 vaccination programme this month

    News -

    The NHS national booking system (NBS) is now open for eligible people to book their spring COVID-19 booster for free, from 22 April until 30 June 2024

  14. Translation support in urgent and emergency care services

    Advice and Information -

    If English is not your first language, have you used emergency or urgent care services? Did you know that the London Ambulance Service provides language support over the phone and on-scene?

  15. NHS 111 is now offering mental health support

    Advice and Information -

    If you, your child, your parent or someone you care for are experiencing a mental health crisis or emergency you can now contact your local crisis service by calling NHS 111 and selecting the mental health option

  16. Cost-of-living crisis impacts people’s access to health and care

    News -

    Our new data suggests that people are increasingly avoiding booking NHS appointments or taking up prescriptions because of the cost-of-living crisis. Find out more about the support available to help you cover NHS treatment costs

  17. Maternal Mental Health Awareness Week 2024

    News -

    This year, Maternal Mental Health Awareness Week is taking place between Monday 29 April to Sunday 5 May 2024, with World Maternal Mental Health Day 2024 on Wednesday 1 May

  18. Deaf Awareness Week 2024

    News -

    This year, Deaf Awareness Week will take place from the 6th to the 12th of May, with the theme of Celebrating Love and Trust. The aim of the week is to shed light on the challenges that the deaf community face and educate others on how they can support them.

  19. GP Access in North West London: Health Inequalities Lecture

    News -

    We recently hosted a discussion, in partnership with the Advocacy Project, to understand how patients would like to access their GP and allow them to share their experiences.

  20. Mental Health Awareness Week 2024

    News -

    Today marks the launch of Mental Health Awareness Week which is taking place from 13 to 19 May, with the theme of “Movement: Moving more for our mental health”

  21. Someone I love has died – where can I find support?

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  22. June Healthier Futures lecture – Survivor Stories: In conversation with Michael Rosen

    News -

    Every month, we come together with our host organisation The Advocacy Project and Brent Councillor Ketan Sheth to host a topical discussion about building better health equalities. Previous topics have included children and young people's mental health, food inequality and hidden addictions.

  23. The future of acute mental health services for adult residents in the Bi-Borough

    News -

    A public consultation evaluation report on the proposed changes to acute mental health services for residents in Westminster and Kensington and Chelsea has recently been published. We have summarised the main findings below.

  24. Responding to the NHS Constitution Consultation

    News -

    The Government has launched a consultation on the NHS Constitution, which sets out your rights as an NHS patient. Read why it's important to have your say.

  25. Patient safety concerns - interim escalation process

    Advice and Information -

    After recent meetings allowed Healthwatch to share and reflect on patient safety concerns, we developed an intermin escalation process. Read about it and our longer-term plans here.

  26. Measles Cases Are on the Rise in North Kensington

    News -

    There has been an outbreak of measles in North Kensington, and we have collated some information about how you can protect yourself and your children against the disease. Find out more below.

  27. Our policies on information governance

    Report -

    Find out more about how we collect, process and store data.

  28. How can Healthwatch Kensington & Chelsea make a difference? Our priorities for 2022-23

    News -

    We've been working with our volunteers to put together a set of priorities, focusing on the issues that matter most to you.

  29. Annual Report 2022/23

    Report -

    Our annual report for 2022/2023 is now out!

  30. We are looking for Advisory Board Members!

    News -

    Volunteering opportunities as Advisory Board members are now open at Healthwatch Kensington & Chelsea!

  31. Equality and Diversity Policy

    Report -

    Find out more about our commitment to equality and diversity.

  32. Our Priorities for the Year Ahead

    Blog -

    Our upcoming projects and priorities for 2024

  33. Improving access to GP services across North West London

    News -

    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London