1. Our Impact: new booklet available

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    Alongside this year’s Annual report, we have created an A5 booklet that shares the impact of our work, with a focus on tackling health inequalities and improving local services.

  2. Consulting with the Filipino Community in collaboration with Sport4Health

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    Over the past two years, collaborating with local groups has become an essential part of our work through our Small Grants Programme. It enables us to connect with people from a range of minority ethnic backgrounds and minority groups.

  3. Thank you to everyone who came to our Annual Meeting

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    On Tuesday 7th December, we held our 2021 Annual Meeting.
    We brought together over 60 members, volunteers, staff, local colleagues, community partners, and members of the public to showcase our work and plan our priorities for the coming year.

  4. Accessing digital healthcare: how well are digital health tools working?

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    We have published a new report, ‘Accessing Healthcare Digitally’. The report sets out the findings from our recent community engagement on the accessibility of digital healthcare tools. It also contains a comprehensive set of recommendations for service providers, designed to ensure that digital healthcare tools become as accessible and user-friendly as possible.

  5. How we’re collaborating with Imperial College London to raise awareness of local health inequalities

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    Last month we were delighted to continue our relationship with Imperial College London by hosting four third-year medical students for a workshop on health inequalities and the work of local Healthwatch.

  6. Young Healthwatch: 2022 Projects

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    From collaborating with local schools to auditing GP websites, discover how Young Healthwatch is exploring and representing the needs of young people in Kensington & Chelsea.

  7. How you can influence decisions about the range, shape, and quality of services provided by your GP practice

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    If you are a patient or carer in any of the wards across Westminster or Kensington & Chelsea and are registered to a local GP, then the good news is you can join your GP practice Patient Participation Group (PPG).

  8. The connection between young people and local GP practices: Young Healthwatch volunteers investigate…

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    Findings from our young people’s survey highlight a distinct lack of connection between young people and their GP practices (Primary Care) in a time when they need it more than ever.

  9. Survey: Shape the future of pharmacies

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    NHS England use a technical document called The Pharmaceutical Needs Assessment to make decisions about applications to open new pharmacies or to change their locations within Kensington and Chelsea. A public survey has recently been launched to find out what local residents in Kensington & Chelsea think of local pharmacy services.

  10. How well are dental health services working for care home residents?

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    We have been carrying out engagement with care home residents, their family and friends, and staff across Kensington & Chelsea, to find out how well dental care services are working for residents. Our engagement found mixed results.

  11. Listening to what’s important to young care leavers

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    Following an email exchange with the group lead, our Youth Engagement Manager, Alex, attended Westminster Council’s ‘Tuesday Group’ in March to run an engagement workshop that would start discussions with young care leavers.

  12. Healthwatch Central West London is changing!

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    Over the last nine years, Healthwatch Central West London (CWL) has delivered the Healthwatch function across Westminster and Kensington & Chelsea. As with most publicly funded contracts, these are put out to tender by the Local Authority on a regular basis, and potential providers are invited to apply.

  13. An update on COVID-19 vaccinations for children

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    The COVID-19 vaccine is safe and effective. It gives you the best protection against COVID-19. Although COVID-19 is often mild in children, it can make some children unwell.

  14. Report shines a light on possibilities for future mental health provision in Kensington and Chelsea

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    The Voice Exchange was a project we ran throughout 2021. Commissioned by Central and North West London NHS Foundation Trust, the project focused on speaking with people in Westminster and Kensington & Chelsea, to explore how mental health services in the bi-borough could look in the future.

  15. Community events to mark the five year anniversary of the Grenfell Tower Fire

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    Today marks the five year anniversary of the Grenfell Tower fire. This is an important day for our community and many local groups have organised events of commemoration and remembrance.

  16. Join us as a Local Committee Member

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    We welcome volunteers from all backgrounds, faiths, and communities, as well as with any disabilities, regardless of sexual orientation or gender identity.

  17. Join us as an Enter & View Volunteer

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    As an Enter and View volunteer you will join a team of committed and supportive volunteers and will attend training on the role and the skills required for enter & view visits, and how our role fits into the wider context of Healthwatch RBKC.  

  18. Join us as a Community Listener Volunteer 

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    Help to improve local health and social care services and record what people say about the services they use.

  19. How can Healthwatch Kensington & Chelsea make a difference? Our priorities for 2022-23

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    We've been working with our volunteers to put together a set of priorities, focusing on the issues that matter most to you.

  20. Covid-19 booster jab to be offered to most vulnerable this spring

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    A booster jab is to be offered this spring to those most at risk becoming serious ill from Covid-19.

  21. New research project: Quality of services at acute mental health wards at St Charles Hospital

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    We recently visited four acute mental health wards at St Charles Hospital’s Mental Health Unit to observe the quality of services provided.

  22. Reports on quality of care at St Charles Mental Health Unit published

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    The findings of our Enter & View visits to four acute mental health wards at St Charles Hospital Mental Health Unit have been published.

  23. Changes to NHS NWL complaints policy

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    From 1 July, the NHS complaints procedure is changing - here’s what residents of Kensington and Chelsea need to know

  24. The NHS at 75

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    On the 75th anniversary of the establishment of the NHS, we want to renew our commitment to support and improve health and social care

  25. Accessing health services over the August bank holiday

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    Find out what's open when, and what to do if you have a medical emergency.

  26. CNWL Acute Mental Health Consultation Events

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    As part of the Acute Mental Health Public Consultation, CNWL NHS Trust are running a series of public events in Kensington & Chelsea, asking local people’s views about proposed changes to local acute mental health services.

  27. What is it like to give birth in Kensington & Chelsea?

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    We’re collecting feedback about maternity and neonatal care across North West London

  28. We are looking for Advisory Board Members!

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    Volunteering opportunities as Advisory Board members are now open at Healthwatch Kensington & Chelsea!

  29. Recent change to online support for adults experiencing mental health difficulties

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    Closure of Qwell mental health service on the 31st March, 2024

  30. Improving access to GP services across North West London

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    We are looking to collect information about residents’ experiences booking and accessing GP appointments across North West London

  31. Join the Patient and Carer Advisory Group about Waiting Lists

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    The North West London Networked Data Lab are looking for patients and carers to join their Patient and Carer Advisory Group

  32. NHS launches seasonal COVID-19 vaccination programme this month

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    The NHS national booking system (NBS) is now open for eligible people to book their spring COVID-19 booster for free, from 22 April until 30 June 2024

  33. Industrial Action: NHS senior doctors and the government reach a pay deal

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    Senior NHS doctors in England have accepted an improved pay deal from the government after months of striking. Read our response.

  34. Cost-of-living crisis impacts people’s access to health and care

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    Our new data suggests that people are increasingly avoiding booking NHS appointments or taking up prescriptions because of the cost-of-living crisis. Find out more about the support available to help you cover NHS treatment costs

  35. Maternal Mental Health Awareness Week 2024

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    This year, Maternal Mental Health Awareness Week is taking place between Monday 29 April to Sunday 5 May 2024, with World Maternal Mental Health Day 2024 on Wednesday 1 May